Introduction
Learning new skills and applying them to your tours have been made easy with tour guide central expert advice and practical "how to" approach. This course provides you with all the basic skills of tour guiding, starting with pre-tour planning to conducting the tour to bringing the tour to conclusion. The development process starts with the assessment of your current skills and tips on planning your development journey, so you can track your progress and make the most of your efforts.

Target Audience
Tour guides, educators, and tour and activity operators delivering experiences in:
Museums, Cultural sites, Historic sites, City tours, Bus tours, Nature walks, Zoos, Safaris, Wildlife Parks, Aquariums, Nature Reserves and more

Certification
Participants will receive a Completion Certificate upon the successful completion of all six modules.

Key Learning Areas
1. Developing in depth knowledge
2. Communicating to inform and entertain
3. Conducting amazing tours
4. Knowing and managing your audience
5. Engaging guests and encouraging their participation

Here is what you will learn in this course
1. The importance of having in depth knowledge of your tour
2. Why pre-tour planning is essential to delivering a great tour
3. How confidence will boost your communication skills
4. Delivering a strong opening is key to an enjoyable journey
5. Few techniques to engage your guests and keep them that way
6. How to handle questions from guests in a professional manner
7. Tips on using microphones proficiently and why this is important
8. How to assess guest satisfaction levels during tour
9. Things you can do to add last minute value
10. Why ending on a high note is important